All tagged Listen

A to Z of Business Storytelling: Listen

Customers are your business – it’s as simple as that. Without them, you wouldn’t have a business. If you don’t listen to their needs, they’ll go elsewhere. But how can you get to know their stories about your business? By listening. I mean really listening: receiving feedback – the good, the bad, and the ugly – and taking action to improve your business in your customers’ eyes.